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© 2019 by caZadora fz llc

Refund & Return Policy


From the day you receive your item, our return policy is valid for 15 days for refundable items only.



1- Items with non-refundable tags or on clearance / final sale.

2- Main Categories: Beauty, Leggings, Underwear, Swimwear, etc.



You can return a product if it is not a part of the non-returnable list and if you have received:

 a) An incorrect product (if the product is unused, in original unbroken packaging and includes all tags).

 b) A damaged / defective product (For electronics, open products will be accepted if different from description or picture displayed).

 c) If you have changed your mind or placed a wrong order, we will only accept a return under certain conditions:

  • The items are in its original retail packaging (Sealed/Closed Box) and are not damaged or tampered in any condition. The seal of the item needs to be in an intact condition.

  • For Clothing & other fashion products, the product needs to be in the original packaging (unworn/ unused) and have all the original tags.

  •  For all other products, returns are accepted if the product is in the unbroken original packaging, including all accessories.

A refund will be issued into your wallet or credit card, post-inspection at our end.